Privacy policy

Ticketing Over Limited ("We" "Us" or "Our") takes your privacy seriously. This Privacy Policy explains the steps We take to ensure information about you is kept secure and confidential.

Please read this Privacy Policy carefully. Once you use this Website ("this Website") or Our services available via it you will be deemed to have read and consented to the uses of your personal data set out in this Privacy Policy. You will also be deemed to have read and accepted this Privacy Policy and the Website Terms and Conditions of use (terms and conditions).

You must not use Our Website or any services available via it if you do not accept this Privacy Policy and the Website Terms and Conditions (terms and conditions).

1. Your Details And The Purposes For Which Information Is Used
1.1 When purchasing tickets via this Website, you may be asked to provide Us with some or all of the following information: 
(a) your name; 
(b) your credit/debit card billing address;
(c) your email address;
(d) your phone number.
1.2 This information and any other information you provide to Us via this Website is required in order to PROCESS YOUR ORDER and to inform you of any EVENTS OR OFFERS which may be of interest to you.
1.3 We will always let you have a copy of any personal data We have about you should you request it although we may require an administration fee of HK$100 to cover our costs in providing such data.

2. Passing On Your Details
2.1 In processing your order, We will only pass on personal information about you to third parties such as is necessary to enable Us to process the payment for your order and to fulfil your order, restricted to those third parties such as the venues, promoters, or performers of any events for which you have bought a ticket.
2.2 We will use your email address to keep you informed of forthcoming Events and Offers. You may withdraw you consent for this at any time by clicking the Unsubscribe button on any email notification or by emailing us via the Contact page.
2.3 Furthermore, We may pass on your personal details to third parties, who may contact you with marketing materials, restricted to those third parties such as the venues, promoters, performers of any events for which you have bought a ticket, and any referring website. A "referring website" is defined as a website that referred you to our website by means of a direct click-through link, and which resulted in you buying a ticket for an event through our website. We will only provide your details to the operators of the specific website which referred you to the sale. You can, at any time, ask Us to cease passing on your personal information, and you may ask any third parties to whom your information has been passed to cease using your personal information.
2.4 We may disclose information about you if you breach or if we suspect you may have breached this Privacy Policy or the Website Terms and Conditions. We may also disclose your details if required to do so by law or requested to do so by any Governmental or law enforcement agency.

3. Security
3.1 We do not receive or store your credit card information. We pass you to a Payment Service Provider to capture this data and process your transaction via a secure server.
3.2 Whilst We strive to protect your personal information, no data transmission over the Internet can be guaranteed to be totally secure and therefore We cannot ensure or warrant the security of any information you send to us. You include any information via this Website at your own risk.

4. Cookies
4.1 Our Website uses 'Session cookies' which track your browser session. These do not store any information on your computer but merely allow our Website to recognise you in transacting your Orders.
4.2 By using this Website and/or using any services provided via it you agree to the above use of cookies.

5. Transferring Your Information Abroad
5.1 Information submitted by you to Us will only be transferred abroad for the purpose of performing the contractual obligations owed by Us to you under Our Terms and Conditions.

If you have any questions relating to this Privacy Policy or how we deal with your personal information please contact us via the Contact page.